The repair time can vary depending on the type of repair needed. Most issues can often be resolved within a few hours, while more complex repairs may take a few days. We strive to provide an estimated timeline when you bring in your device.

While walk-ins are welcome, scheduling an appointment is recommended to ensure prompt service. It allows us to allocate dedicated time for your repair and minimize waiting times. You can easily schedule an appointment through our website or by contacting us.

We understand the importance of your data and take every precaution to avoid data loss during the repair process. Our skilled technicians follow industry-standard procedures to protect your data. However, it's always recommended to back up your data before bringing your device for repair. In rare circumstances where data loss may occur, such as severe device damage or extensive software corruption, we will inform you beforehand and work with you to minimize any potential data loss. Your satisfaction and data security are our top priorities.

Yes, we offer a warranty on our repairs. The warranty period may vary depending on the type of repair and the specific device. We stand behind our workmanship and use quality parts to ensure your satisfaction.

Prior to bringing in your device, we recommend removing the SIM card and disabling any security locks or passcodes. Additionally, remove any accessories, such as cases or screen protectors. It's also a good idea to back up your data and make a note of any specific issues or error messages you've encountered. This information will assist our technicians in providing a more accurate diagnosis and repair.

In some cases, we may require your password or PIN to diagnose and repair your device effectively. However, we prioritize the security of your personal information and handle it with strict confidentiality. If you're uncomfortable providing this information, please inform us, and we'll explore alternative solutions while ensuring a thorough repair process. Your privacy is our utmost concern, and we will do our best to accommodate your preferences.

Yes, we understand that some repairs are time-sensitive. We offer expedited repair services for an additional fee. Please let us know your requirements, and we will do our best to accommodate your needs.

We accept various payment methods, including cash, credit cards, and mobile payment options. Our goal is to provide you with a convenient and secure payment experience.

Like most third-party repair services, use of our service can sometimes void your manufacturer’s warranty. However, we offer our own warranty for all repairs, providing coverage directly from us. Please check your device's specific warranty terms. Rest assured, we prioritize high-quality repairs and stand behind our workmanship. Contact our knowledgeable staff for more information on your device's warranty and our repair service.

We apologize for any difficulty you're experiencing in finding the repair option on our website. Please contact our customer support team via phone or email, and they will assist you in locating the repair option or provide alternative instructions. You can also visit our physical store for in-person help. We appreciate your understanding.

We repair a wide range of mobile phones and computers, including smartphones, tablets, laptops, desktops, and Macs. Our technicians are experienced in handling various brands and models.

While our main focus is on recycling mobile phones and laptops, we accept a wide range of small electronics for recycling purposes. This includes devices such as game systems, computers, and tablets. We encourage customers to bring in their old or unused electronics, as we are committed to responsible recycling practices and reducing electronic waste. By recycling these devices with us, you can contribute to a more sustainable future.

No problem! Our skilled technicians specialize in diagnosing a wide range of issues with mobile phones and computers. Simply bring in your device or provide us with a description of the symptoms, and we'll perform a thorough assessment to identify the problem. We'll communicate the issue to you and recommend the necessary repairs. Rest assured, our goal is to provide you with an efficient and effective solution to get your device back in optimal working condition.